Frequently Asked Questions

App Functions

Q: How can supervisors and teens access their drives and driving log on different devices?

A: RoadReady drive sessions and the driving log are specific to accounts. Supervisors and teens can use the same email address and password associated with that account to access their drives and driving log on different devices. For example, if mom and dad both spend time supervising their teen driver, then they will need to share account log-ins to be able to add the time to one driving log.

Q: Can driving logs be merged from two different accounts?

A: While two or more separate driving logs cannot currently be merged in the app, RoadReady does offer users the ability to manually enter drives not previously recorded with the app. Drive sessions that are manually entered will appear on the driving log.

Q: How can I delete a driver from my account?

A: RoadReady allows you to add new drivers to each account so that you may manage multiple teen drivers. The app does not currently allow you to delete drivers from your account.

Q: I started to log my drive and at the end noticed my drive summary was recorded incorrectly. Is the app broken?

A: RoadReady relies on the ability to track your drive based on GPS data and a connection to an Internet source. If you are driving in a low to no coverage area, then the app may not function properly. Additionally, if you do not allow the app to use your current location, then the app will not function properly when it is closed or your phone is locked. We have built in some additional functionality to account for low coverage and a weak connection to GPS data, but RoadRead works best in high coverage areas and when you allow it to access your current location. If you are encountering this problem, please contact us to let us know and we will be happy to offer additional guidance and information.

Q: I accidentally recorded the wrong weather and road type during my drive. Can I edit this information?

A: Once your drive has been saved, RoadReady does not currently allow for editing the saved information. There is an opportunity to edit weather type and road type at the end of your drive prior to saving it.

Q: I was already half way through the supervised driving requirement when I learned of your app. How can I add my previous drives to the RoadReady driving log?

A: RoadReady allows you to manually enter drives you may not have tracked with the app. In the menu, click on “Log Previous Drive” and enter the information associated with each of your tracked drives. These drives will then be added to your driving log.

Q: How can I share my RoadReady experience with friends and family?

A: At the end of each of your drive sessions, a drive summary will be generated. Before you click “Save Drive,” you can click “Share Drive” for options to share that drive to your social networks or to text and email the drive to friends and family.


App Platforms

Q: Is the RoadReady available for use on the iPad?

A: RoadReady is an app for use on iPhones. While it is available to download from the App Store for iPads, RoadReady will not function correctly on the iPad. The app requires GPS connectivity not currently available on the iPad to function properly and to accurately record and track your drive.

Q: Is RoadReady available for Android?

A: RoadReady is currently available in the App Store and for use on iOs devices. The Parent's Supervised Driving Program is considering development of an Android version based on usage of the iOs device. An anticipated release date is not yet available.


App Emails

Q: When I downloaded the RoadReady app, I immediately received an email. Am I on a spam email list? How can I stop receiving emails?

A: RoadReady wants to be with you throughout the supervised driving process. We are here to answer your questions and guide you through the experience. Every new user of RoadReady will receive an introduction email. Following this introduction, we will send you an email every week with an update of your driving record. It’s our way of reminding you to keep driving and making sure you get plenty of experience behind the wheel. Additionally, when you created your account if you "opted-in" you may receive email messages from our sponsors. At no time is your email shared with our sponsor companies. All emails from RoadReady, The Parent’s Supervised Driving Program and its sponsors are distributed from RoadReady and personal addresses are not delivered directly to third party agencies. If you would like to unsubscribe, you can do so by clicking “unsubscribe” at the bottom of any of our email communications.


The Parent's Supervised Driving Program

Q: I noticed RoadReady is a component of The Parent’s Supervised Driving Program. What is this Program?

A: The Parent’s Supervised Driving Program is a resource for parents and guardians to utilize when teaching their teen to drive. The Program includes the RoadReady mobile app, a printed curriculum available at state licensing centers as well as a social network on Facebook, Twitter and YouTube and a webpage: www.theparentssuperviseddrivingprogram.com. The mission of The Parent’s Supervised Driving Program is to arm parents and guardians with the necessary resources to ensure their teen is a well educated, safe driver when they begin to drive independently.

Q: Where can I get a copy of The Parent’s Supervised Driving Program?

A: The Parent’s Supervised Driving Program is distributed by participating state agencies to parents and teens when teens receive their learner’s permit. For more information and to download a copy of your state’s guide, please visit www.theparentssuperviseddrivingprogram.com.

Q: My teen and I are using RoadReady to track our supervised drives. In what other ways can I ensure my teen learns to drive safely?

A: Parents and guardians play a key role in their teen driver’s education. Studies have proven that the more time parents and guardians spend with their teen behind the wheel, the safer the teen is when they drive independently. We encourage you to utilize the many resources available to you through The Parent’s Supervised Driving Program and to spend as much time as possible practicing driving with your teen.

Q: I have a question that was not addressed on this page. What is the best way to contact RoadReady?

A: We would love to hear from you. Please fill out the feedback form at roadreadyapp.com and we will get back to you as soon as possible.